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Update to Online Shipping

Due to the potential Canada Post strike Friday May 23, 2025, we have preemptively started to use UPS.

We will be shipping with UPS

All orders prior to May 20th are sent out via Canada Post. All orders after May 20th will be shipped with UPS, + or - 1 shipping day.

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Please keep in mind that some shipping options will be different than expected. However, our 4 main shipping options have only changed to use UPS:

  1. UPS Standard
  2. UPS Standard with Signature
  3. UPS Expedited
  4. UPS Expedited with Signature

Although these option will be available for your order needs, there may be circumstances that require additional information.

We will reach out to you if there are any specific changes to your order, which may include additional shipping costs or shipping time.

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  • Notification

    We will notify you with changes to your order within 24-48 hours Monday - Friday.

  • Order Changes

    We may reach out to you if there is a large difference in shipping cost.

  • Estimated Shipping

    We will update you on exceptional shipping time differences.

For Canadian Customers

Shipping will continue for Canadian customers. There are a few exceptions during a strike, such as absorbingly high shipping rates (eg. oversized shipments, outskirt addresses). We will notify you if an issue arises.

For United States Customers

Unfortunately, during a Canada Post strike we will not be shipping to our US customers. Please contact us for more information at estore@whitecrossdispensary.com.

For United Kingdom Customers

Unfortunately, during a Canada Post strike we will not be shipping to our UK customers. Please contact us for more information at estore@whitecrossdispensary.com.

Summary of Important Info

Possible Shipping Delays: While we are doing everything we can to minimize disruptions, please be aware that delivery times may be longer than usual due to the potential Canada Post strike.

Orders Shipped Before May 20: Orders placed before May 20, 2025, are expected to ship as normal; however, Canada Post disruptions may still impact transit times for some parcels.

UPS in Full Effect: We’ve activated our UPS contingency plan, as successfully used during the December 2024 strike. Most orders will now be shipped via UPS using Standard or Expedited options, with or without signature.

Shipping Costs & Timing: If there’s a significant difference in shipping cost or timeline for your order, we’ll contact you within 24–48 hours (Mon–Fri) to confirm how you’d like to proceed.

Order Communication: You’ll be kept informed of any updates or changes to your order status, expected delivery times, or shipping method. Your trust means everything, and we’ll work closely with you to make sure your package arrives as smoothly as possible.

NOTE: THIS CHANGE IS TEMPORARY AND WE ARE DOING EVERYTHING IN OUR POWER TO HELP OUR CUSTOMERS.

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