Cancellations

If you need to cancel your order after it has been placed, we will do our best to accommodate your request. Please note that order cancellation is time-sensitive. Once your order has been prepared and is ready for pickup by our shipping partner, we will not be able to process a cancellation.

If we are unable to fulfill your cancellation request due to timing, you may request a Return Merchandise Authorization (RMA) number to return the product(s) after you receive the package.

Please note:

• We will not refund the original shipping charges paid to ship the goods to you.
  
• We will only refund the product value (excluding any shipping charges).
  
• Return shipping fees to send the product(s) back to us are at your own expense.
  

To request an order cancellation, please send an email to estore@whitecrossdispensary.com with the following in the subject line:

CANCELLATION REQUEST – Order #(*******)